JasminSlots Casino Privacy Policy
This Privacy Policy explains how JasminSlots collects, uses, stores and protects the personal information you provide when you register, play or interact with our online casino and sportsbook services in Canada. We take your privacy seriously and describe below what data we collect, why we use it, how we keep it secure and the choices you have about your information.
Types of data we collect
We collect a range of information necessary to operate an online casino and sportsbook and to meet regulatory and security checks. This includes personal data you give us directly, technical data collected automatically, and transactional data from your account activity.
Personal data
Personal data may include your name, date of birth, contact details, address, email, payment details and identity documents provided for verification. We may also store communications you send to our support team and preferences you set in your account.
Technical data
Technical data includes device and browser information, IP address, language, operating system, login timestamps and other diagnostic information collected automatically when you use our website or mobile site. This helps us maintain service performance and security.
Transactional data
Transactional data covers account history, deposits, withdrawals, bets, game play, bonuses used, and loyalty activity. We use this information to process payments, manage your account and detect fraud or suspicious activity.
How we use your information
We use personal and transactional data to create and manage your account, process payments, perform identity checks, provide customer support, and carry out risk and fraud prevention. Technical data is used to maintain and improve the site, personalise your experience and ensure secure operations. We may also use anonymized or aggregated data for analytics and business planning.
Data protection practices
We implement administrative, technical and physical safeguards designed to protect your information from unauthorized access and misuse. Access to personal data is limited to authorised personnel and processors who need it to perform their duties. While we strive to protect your information, no system is completely secure and we encourage strong account passwords and safe device practices.
Cookies and tracking technologies
We use cookies, web beacons and similar technologies to operate the site, remember preferences, analyse usage and deliver relevant content. You can manage cookie preferences through your browser or the site cookie settings. Blocking certain cookies may affect functionality and access to some features.
Information sharing and third parties
We may share information with payment processors, identity verification services, fraud prevention partners, analytics providers and other service vendors who support our operations. We require these partners to protect data and use it only for the purposes we authorise. We do not sell your personal information.
User rights
You have the right to request access to the personal data we hold about you, to ask for corrections, and to request deletion as permitted by law and subject to our legal and regulatory obligations. You may also object to certain processing or ask for restrictions on how we use your data.
Access, correction and deletion
To request access, correction or deletion of your data, contact our privacy team at [email protected]. We will respond to valid requests and may need to verify your identity before making changes. Some data may be retained where required for legal, tax or security reasons.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates acceptance of the revised policy.